Privacy Policy

1. Personal Information We Collect

We may collect personal information from you in the course of your interaction with our website, digital platforms, and representatives. This may include, but is not limited to:

• Name, gender, civil status, date of birth, address, contact numbers, and email address;
• Proof of identification and other government-issued IDs;
• Employment history, educational background, resume, and income information for internship, training, or employment applications;
• Financial details, such as credit history or bank information, when availing of our products or services;
• Social media interactions with our accounts or posts;
• Work-related information when applying as a vendor, partner, or contractor.

2. How We Collect Personal Information

We collect and store personal information through various means, including:

• Submitting inquiries, requests for quotations, or availing of our services;
• Subscribing to newsletters, participating in surveys, promotions, or marketing activities;
• Applying for internships, training, or employment;
• Accessing and interacting with our website and social media accounts;
• Communications with our sales or customer service team through email, phone, chat, or in-person;
• Automated means, such as cookies, analytics tools, or device/browser data;
• Referrals or submissions from third-party partners.

If you provide personal information about another person, you represent and warrant that you have secured their consent to disclose and allow us to process such information in accordance with this Policy.

3. Use of Personal Information

We use your personal information to:

• Provide quotations, products, services, and customer support;
• Communicate company advisories, updates, promotions, and other relevant information;
• Process financial transactions and execute contractual obligations;
• Respond to inquiries, complaints, and feedback;
• Comply with legal and regulatory obligations;
• Conduct due diligence and risk assessments;
• Perform research, statistical analysis, and service improvement initiatives;
• Process internship, employment, vendor, or shareholder-related transactions.

4. Disclosure of Personal Information

We will never sell your personal data. We may disclose your information to:

• Authorized employees and officers of COREnergy;
• Professional advisers (lawyers, auditors), insurers, banks, or credit providers;
• Service providers, subcontractors, and consultants engaged to support our operations (e.g., IT, payroll, accounting, marketing);
• Members of our group of companies, subsidiaries, affiliates, or joint venture partners;
• Government agencies or regulatory bodies, when required by law; and
• Other entities as may be necessary to protect COREnergy’s legitimate business interests.

All third parties who process your data on our behalf are contractually required to maintain confidentiality and apply security safeguards consistent with this Policy.

5. International Data Transfers

Some of your information may be transferred or stored outside the Philippines (e.g., cloud storage or overseas service providers). In such cases, we ensure that the receiving party applies data protection standards at least equivalent to those required under Philippine law.

6. Retention and Disposal

We retain your personal information:

• As required by law or regulation;
• As necessary to fulfill contractual or business obligations; and
• As needed to protect our legitimate business interests or in connection with ongoing legal proceedings.

Once retention is no longer necessary, your information will be disposed of securely to prevent unauthorized access, processing, or disclosure.

7. Cookies and Web Analytics

Our website uses cookies and similar technologies to enhance user experience, analyze traffic patterns, and remember preferences. You may disable cookies through your browser settings, but some site functionalities may be affected.

Non-identifiable web traffic data collected may include:

• Search terms used
• Pages and internal links accessed
• Date, time, geolocation, and referring site
• Device and browser type

8. Protection of Personal Information

We implement physical, organizational, and technical safeguards to protect your personal information against loss, theft, unauthorized access, alteration, or disclosure. These include:

• Secured servers, firewalls, and encryption;
• Access control for authorized personnel only;
• Regular security audits and vulnerability assessments;
• Strict confidentiality agreements with employees and service providers.

9. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Access, correct, or update your personal information;
• Withdraw consent for processing your personal information;
• Object to processing for legitimate reasons;
• Lodge complaints with the National Privacy Commission.

Requests must be made in writing and may require proof of identity. Please note that certain legal and business obligations may prevent us from fully accommodating some requests.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Updates will be posted on this website with a revision date.

12. Contact Information

For inquiries, requests, or complaints regarding this Privacy Policy or the processing of your personal information, you may contact:

COREnergy Inc.
9F OITC 3, Oakridge Business Park, A.S. Fortuna St., Banilad, Mandaue City, Philippines
Email: support@corenergy.com.ph